Report a cleaner fault, damage or a missing accessory.
Tekstiilipesur We will find your active booking using the email address from your order.Report a problem
Need help now?
Support Mon-Sun 8:00-22:00
If you cannot safely continue using the cleaner, send a report and call us.
Before sending
Quick answers
Where can I find the machine number?
The machine number is shown in large print on the cleaner's left side. Enter only the number, for example 3, 7 or 14.
Which photos help assess the problem?
Add one or more photos. If possible, include an overall view and a close-up of the damage, leak or missing accessory. Avoid including people or unrelated personal information.
What happens after I send a report?
You will see a case number on screen. If you say you cannot continue using the cleaner, the report goes straight to Tekstiilipesur's maintenance team. For urgent questions, call 5885 3441.